Privacy Shield Icon PRIVACY & COMPLIANCE

Privacy Policy

Your privacy is fundamental to our mission. Learn how we protect, process, and respect your data with transparency and care.
Effective Date: September 17, 2025
Last Updated: September 17, 2025
1

Introduction

Welcome to Adzeta.io ("AdZeta," "we," "us," or "our"). We provide an AI-powered predictive marketing platform and related services (collectively, our "Services") to our business clients ("Clients"). This Privacy Policy explains how we collect, use, process, and protect information in relation to our Services and our website (https://www.adzeta.io).

Our commitment is to handle all data with transparency, responsibility, and in compliance with applicable data protection laws, including:

  • US privacy laws like the California Consumer Privacy Act (CCPA) as amended by the CPRA
  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
  • General Data Protection Regulation (GDPR) for EU data subjects
2

Information We Process at a Glance

This summary provides a quick overview of the data we process. Detailed explanations are provided in Section 3.

Data Category Why We Process It (Purpose) Types of Data Processed
Client's Customer Data
(As Data Processor)
To provide our core AI-powered Services to our Clients (acting as their Data Processor).
  • Anonymized/pseudonymized transactional history
  • Website/app behavioral signals
  • CRM attributes
Note: We do not process sensitive PII like credit card numbers.
Client & Prospect Data
(As Data Controller)
To manage our business relationships, provide support, and for marketing and sales purposes.
  • Contact information (name, work email, phone)
  • Company information
  • Communication records
Website Visitor Data
(As Data Controller)
To analyze and improve our website performance and user experience.
  • Aggregated analytics data
  • Cookies and tracking technologies
  • IP address (for general location)
  • Device and browser information
Client's Customer Data (As Data Processor)
Purpose:
To provide our core AI-powered Services to our Clients (acting as their Data Processor).
Data Types:
• Anonymized/pseudonymized transactional history
• Website/app behavioral signals
• CRM attributes
Note: We do not process sensitive PII like credit card numbers.
Client & Prospect Data (As Data Controller)
Purpose:
To manage our business relationships, provide support, and for marketing and sales purposes.
Data Types:
• Contact information (name, work email, phone)
• Company information
• Communication records
Website Visitor Data (As Data Controller)
Purpose:
To analyze and improve our website performance and user experience.
Data Types:
• Aggregated analytics data
• Cookies and tracking technologies
• IP address (for general location)
• Device and browser information
3

Information We Process in Detail

3.1 Client's Customer Data (As a Data Processor)

When our Clients use our Services, they provide us with access to their first-party data concerning their own customers. In this role, AdZeta acts as a Data Processor or Service Provider on behalf of our Clients, who are the Data Controllers. The data we process includes:

  • Transactional Data: Anonymized or pseudonymized order history, purchase values, product details, and timestamps.
  • Behavioral Data: Website or app engagement signals, such as page views, clicks, add-to-cart events, and session information.
  • CRM/CDP Attributes: Relevant customer segments or tags provided by our Clients.

Important: Our contractual agreements with our Clients govern our processing of this data. We process this information to build predictive LTV models and provide our core advertising optimization Services to that specific Client.

3.2 Client & Prospect Data (As a Data Controller)

We collect information about our current and prospective Clients to manage our business relationships:

  • Contact Information: First and last name, work email address, phone number, company name, and job title when you request a demo, contact us, or sign up for our services.
  • Communication Data: Records of our correspondence with you.

3.3 Website Visitor Data (As a Data Controller)

When you visit our website, we automatically collect certain information:

  • Technical Information: IP address, browser type, device type, operating system.
  • Usage Information: Pages you visited, time spent on pages, links clicked, and other actions you take on our site, collected via cookies and similar technologies.
4

How We Use Your Information

We use the information we process for the following purposes:

Service Delivery

To build predictive AI models, optimize ad bidding, provide analytics and reporting to our Clients, and enhance our platform's features and accuracy.

Communication

To respond to your inquiries, schedule demos, send service-related updates, and provide customer support.

Marketing & Sales

To send you information about our services, insights, and events that we believe may interest you, where permitted by law. You may opt-out at any time.

Security & Compliance

To protect our platform and users, prevent fraud, and comply with legal obligations.

5

How We Share Information

We Do Not Sell Your Personal Information

AdZeta does not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.

We may share information with trusted third-party service providers (subprocessors) who help us operate our business, such as:

  • Cloud Infrastructure Providers: Like Amazon Web Services (AWS) or Google Cloud Platform (GCP) for secure data storage and computing.
  • Business Analytics Tools: To analyze our website traffic and business performance.
  • Communication Tools: For email and customer support.
  • Security & Monitoring Services: To protect our platform and detect potential threats.

Legal Disclosure: We may also disclose information if required by law, such as in response to a subpoena or court order, or to protect our rights and property.

6

Data Security

We take the security of your data seriously. We implement robust technical and organizational measures designed to protect information from unauthorized access, use, alteration, or disclosure.

Encryption

TLS for data in transit, AES-256 for data at rest

Access Controls

Strict authentication and authorization protocols

Enterprise Infrastructure

Leveraging world-class cloud security standards

7

Data Retention

We retain information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Client Data: The retention period for our Clients' Customer Data is governed by our contractual agreements with each Client and their specific business requirements.

8

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information. To exercise any of these rights, please contact us at privacy@adzeta.io.

8.1 For Residents of California (CCPA/CPRA)

You have the right to:

  • Know: Request information about the categories and specific pieces of personal information we have collected about you.
  • Delete: Request the deletion of your personal information.
  • Correct: Request the correction of inaccurate personal information.
  • Opt-Out of Sale/Sharing: We do not "sell" personal information in the traditional sense. However, if our use of marketing cookies is considered "sharing," you can manage your preferences via our Cookie Policy.
  • Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

8.2 For Residents of Canada (PIPEDA) & Other Regions

You may have rights including:

  • Access: The right to access your personal information.
  • Rectification: The right to correct any inaccurate information.
  • Erasure: The right to request the deletion of your information, under certain conditions.
  • Withdraw Consent: The right to withdraw your consent to processing at any time.
9

International Data Transfers

AdZeta has offices in the USA. Your information may be processed in countries other than your own.

Safeguards: We ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your data when it is transferred across borders.

10

Children's Privacy

Age Restriction

Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.

12

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Notification: We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date at the top of this policy.

13

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us.

Privacy Inquiries

Mailing Address:
108 W 39th St
New York, NY 10018
United States
Data Protection Officer

For specific privacy concerns or data subject requests

Contact DPO
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